FAQ

HOW LONG WILL MY ORDER TAKE TO REACH ME?

Orders are processed within 2 business days of purchase, and generally arrive within 5-7 business days of shipping. If you need an item sooner, we also offer express shipping.

HOW MUCH DOES SHIPPING COST?

Shipping cost depends on the method chosen & the destination address.
Orders sent to APO/FPO addresses receive free standard shipping.
View our full shipping rates here.

DO YOU CHARGE SALES TAX?

We are required to collect sales tax for orders purchased by residents of Louisiana.

CAN YOU SHIP TO APO/FPO ADDRESSES?

Yes we can. We offer free standard shipping to APO/FPO addresses.

DO YOU ACCEPT RETURNS?

We make returns simple. For help returning an item, visit our Returns section, here.

DO YOU OFFER GIFT CERTIFICATES?

Yes we do! Gift Certificates can be purchased here. We offer complimentary shipping on Gift Certificates, as well as the option to have your gift certificate delivered via email.

DO YOU OFFER BABY REGISTRY?

Laro Baby has partnered with Wishpot.com to enable our customers to easily add any item from our store to their Wishpot registry. Just look for the "Add to Registry" button on any product page, and we'll walk you through adding the item to your registry. Wishpot is a free online service which makes keeping your registries all in one place...Wishpot! Learn more about Wishpot at www.wishpot.com.

I NEED TO FIND A GIFT FAST - WHERE SHOULD I LOOK?

Check out the short-list of Laro's favorite items in our Laro Finds section, or consider sending a gift certificate. Need more ideas? Drop us a line at CustomerService@LaroBaby.com

HOW DO I KNOW THE TOYS YOU SELL ARE SAFE?

Your child's safety is our top priority. We work only with manufacturers who are committed to producing safe products. Safety information for our products & manufacturer safety statements can be viewed here.

I CANT FIND WHAT I AM LOOKING FOR - CAN YOU HELP?

Thats what we are here for. Contact us at CustomerService@LaroBaby.com and let us know how we can help!

HOW CAN I STAY UP TO DATE ON THE LATEST LARO NEWS & PRODUCT OFFERINGS?

Easy! Sign up for our newsletter, here. We'll make sure you are the first to know about new items, sales, and special offerings!

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FAQ